How to prepare for an IT equipment pickup
Preparing for an ITAD pickup takes four steps: export an inventory, release management and activation locks, stage the equipment in one accessible place, and decide which devices need physical destruction. Doing this before pickup speeds up reconciliation and protects resale value.
1. Export an inventory
An export from your MDM, asset management tool or a simple spreadsheet with device type, model and serial number lets us reconcile what arrives against what left. Attach it to your request and you can skip counting by hand.
2. Release locks
Locked devices are worth far less and take longer to process. Before pickup, where possible:
- Remove devices from Windows Autopilot and Intune or your MDM
- Release Apple devices from Apple Business Manager and turn off Activation Lock
- Remove Google admin enrollment from Chromebooks
- Clear or record BIOS and firmware passwords
3. Stage the equipment
Put everything in one room near an exit or loading dock. Keep chargers with their laptops if you can. Loose drives should go in a box or bin we can seal on site. Tell us about stairs, elevators or parking restrictions in the request.
4. Flag anything that must be destroyed
If your policy requires physical destruction for certain devices, such as server drives or anything from a particular department, mark or separate them. We record them separately on the manifest.
On pickup day
We count equipment against your request, seal drive containers, record seal numbers and have your representative sign the pickup manifest. You keep a copy.
Related
This guide is general information, not legal advice. More resources.