Get company laptops back from remote employees
When someone leaves or gets a new laptop, the old one is sitting in a home office with company data on it. Send us the list of people and devices. We get each device back, tell you which ones have arrived and which have not, and sanitize every drive.
How it works
- You send a list: employee name, shipping address, email and the device you expect back.
- Each employee receives a prepaid return kit with packing instructions and a tracked label.
- You see the status of every person: kit sent, in transit, received or not returned.
- On arrival we match the serial number to your list and report any difference the same day.
- Storage is sanitized following NIST SP 800-88 and the result is recorded per drive.
What happens to the device afterwards
You choose per device. We can buy it back and credit you the resale value, recycle it, or return it to you sanitized and ready to reissue. Whichever you choose, the device appears on the same serialized report as the rest of your equipment.
Why not just ask employees to mail it back
Returns stall when the employee has to find a box, pay for postage or guess at an address. A kit that arrives at the door with the label already attached removes each of those excuses, and tracking tells you early which returns need a follow-up from HR or the manager.
It also closes the data gap. A laptop in transit or in a closet still holds whatever was on it. Recording the serial at intake and sanitizing the drive on arrival gives you a dated record for each device.
How pricing works
Retrieval is quoted per kit and depends on the device type and what happens to it afterwards. Resale value from devices you sell to us is credited against the cost. Your quote is itemized and in writing before any kit ships.
Questions
Do you cover employees outside Ohio?
Yes. Kits ship to and from any US address.
What if an employee never sends the device back?
The device stays marked as not returned in your status list, so you know exactly which ones to follow up on. We do not contact employees beyond the kit and its instructions unless you ask us to.
Is there a minimum number of employees?
No. One departing employee is fine.
Can you collect monitors and docks as well?
Yes. Tell us what each person has and we size the kit to fit.
Related guides
- How to prepare for an IT equipment pickupA checklist for getting retired laptops, servers and phones ready for pickup: inventory, unlocking devices, separating drives and staging.
Tell us what you're retiring.
Get a written, itemized quote in one business day.